We are constantly evolving to better serve our clients, empower our employees, and position ourselves for sustainable growth. With that in mind, we’re excited to share the shift in our organizational structure from a team and branch office-based model to a design services-based model.
Why We Made the Change:
This transition wasn’t made overnight, and it reflects months of thoughtful exploration, planning, and collaboration. The motivation behind this restructuring is grounded in our commitment to:
- Support optimal individual and team performance
By aligning our structure with design services, we can better leverage each team member’s expertise and create clearer roles and responsibilities. - Evenly distribute supervisory duties
Leadership responsibilities are more manageable and balanced, allowing supervisors to focus on mentoring and team development. - Clarify growth paths for technical staff
We understand that not every career path leads to management. Our new model highlights opportunities for growth within technical roles, offering our staff diverse and fulfilling career trajectories. - Utilize talent across all our locations
As our geographic footprint grows, our new structure enables greater collaboration across offices and allows us to deploy the right expertise where it’s needed most.
What Hasn’t Changed: Our Commitment to Clients
While our internal structure has evolved, our commitment to delivering high-quality services to our clients remains the same. The way we serve our clients, through relationship building, responsiveness, and quality of work, has not changed. This new structure is designed to strengthen our capabilities behind the scenes, so we can continue to meet and exceed client expectations.
The Collaborative Restructuring Process
Over the last several months, we engaged in a highly participatory process that included:
- One-on-one employee interviews
- Strategic planning focus groups
- Company-wide surveys
- A special committee of employees from across the organization
- Extensive planning sessions with our senior principals
Through these efforts, we gathered valuable insights and ideas from every level of the organization. The resulting structure is a direct reflection of that feedback, and we believe it sets the stage for a strong future.
Honoring Our Roots as We Look Forward
As we embrace this new chapter, we also celebrate the journey that brought us here. Below is a fun piece of history: a hand-drawn org chart from Sain’s early days. It’s a great reminder of the progress we have made, with each chapter building upon the one before it to shape who we are today.
