Being Present with Employees during Good Times and Bad

While some companies and bosses may take a more hands-off approach to being part of their employees’ lives, that’s not our philosophy at Sain Associates.

Whether it’s joyful events, such as weddings or the birth of a child, or those full of sorrow, like a death in the family or illness, we truly care about our employees and want to be present with them during these times. I have witnessed firsthand the love and support from my Sain family.

Our team rallied with me during my battle with cancer, and they supported my family and me after we lost our twin grandsons in August of 2021. Tucker and Bennett battled a rare genetic disorder called Congenital Disorder of Glycosylation Type 1 A. I will never fully be able to express my appreciation for all the prayers that were made during that unimaginable time. 

I love the camaraderie of our staff and couldn’t imagine Sain Associates being any other way. If you’re close to your employees and have a personal relationship – it’s more than just business. Our hope is to create an environment that makes people want to work here for a long time. We want everyone to enjoy and support each other genuinely.

There is no doubt that COVID-19 tested the strength of our relationships. At Sain, we’ve built a strong culture of having fun and hosting events like lunch and learns, community service outings, and celebrating anniversaries or birthdays. The pandemic challenged our strong sense of community, and we were forced to gather virtually. Working in isolation resulted in regular Zoom meetings with our staff, and our Funtime Committee organized socials, like virtual trivia, to keep everyone connected. As our team worked remotely, we were devoted to gathering virtually so there would be some familiarity with one another when it felt like the world was upside down.  

We have few opportunities to show others how much they mean to us in life. One of the biggest lessons I’ve learned during my time as President/CEO is to be intentional about finding opportunities to thank and praise others. As a leader, I want our staff to know that I care about them and their family. Saying that you care is one thing but doing something to show you care is different. It’s not an easy practice, but you can be intentional and find the moments to be part of someone’s life. 

2 COMMENTS

  1. I am retired now but during my time as President & COO of America’s Thrift Stores I was able to create the same kind of culture. Being proud of supporting Christian Minisries doesn’t mean much if you treat your workers like slaves. But building the relationship with our employees and the success of that culture made everything in a very complex system work. Keep up the good job. Buy doing the job right and winning in all the fields of business, not just the bottom line. You will stand before your God one day, “a workman that’s need the not to be ashamed”. Plus you’ll sleep better at night now. Good Job!

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